Shipping &
Delivery time

WHAT IS THE DELIVERY TIME FOR FASHION ITEMS?

We take the utmost care in preparing every order for shipment. Our goal is to have your package delivered to your home within 2 to 4 working days, unless we have agreed on a different date with you.
If you order over the weekend, from Friday 3:00 PM through Sunday, we will deliver the order on Tuesday or by Wednesday at the latest.

WHAT IS THE DELIVERY TIME FOR INTERIOR ITEMS?

Under the products, you can see the expected delivery time. This expected delivery time is also mentioned in the order confirmation that you receive by email as soon as the order is placed. For larger interior items, shipping may take a bit longer.

WHAT ARE THE SHIPPING COSTS?

The shipping costs for fashion items are €4.95. You will receive them in a beautiful box from La Vanil.
For larger interior items, the shipping costs are €6.95 for packages under 10 kg. These are securely and protected packed in a large box and will be sent registered.
For packages with even larger dimensions or over 23 kg, the shipping costs are €14.95. These packages are also sent registered.

MY DELIVERY IS TAKING LONGER THAN EXPECTED, WHAT NOW?

If the delivery unexpectedly takes longer than planned, you will be informed as soon as possible. At that moment, if desired, you can stop the purchase and you will receive a refund. If we unexpectedly cannot deliver a ordered product, you will get your money back.

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